Hyatt to pay $1 million to fired Boston workers

BOSTON – The Boston Globe reported Friday that the Hyatt Hotels Corporation agreed to pay ousted workers $1 million in a boycott-ending deal. The 2009 firings resulted in a 5-year boycott organized by Unite Here Local 26 with strong, nationwide solidarity.

According to the Globe report, the settlement could give some workers as much as $40,000, depending on their years of service. In exchange, the hospitality workers’ union that brokered the deal will call off its five-year boycott at the three full-service Hyatts in the area. The union estimates the boycott cost the hotel chain about $6 million.

Back in 2009, Hyatt ignited a firestorm of protests across the country after it had its housekeepers in Boston train workers from a staffing agency. The housekeepers were told the trainees would be vacation replacements but when the training was complete the workers were fired August 31, 2009, and replaced by the trainees who earned half the pay.

Hyatt offered the fired Boston housekeepers “full-time” positions with United Services Companies, a Chicago-based staffing outfit that provides low-wage labor to hospitals, hotels and retail stores.

Although they were not in the union, 78 of the 100 fired Boston Hyatt housekeepers met September 29, 2009, at the Unite Here Local 26 office and voted unanimously to reject the hotel chain’s offer to place them in jobs with the staffing organization.

After the meeting, at a press conference across the street from the Hyatt Regency Boston the women chanted “No Way Hyatt” as Janice Loux, then president of the union local, declared an official boycott against the Hyatt.

Workers at the press conference made it clear that they would settle for nothing less than reinstatement in their full-time jobs and that they did not want temporary jobs designed to put other workers out on the street.

The union-led boycott involved a major national campaign by Unite Here to convince Hyatt customers to cease doing business with the hospitality giant.

Hundreds of workers were arrested in massive peaceful civil disobedience actions that week at Hyatt hotels as far away as Chicago and San Francisco.

Mass. Gov. Deval Patrick initiated an informal state boycott against Hyatt to withhold all state business from the chain.

The Globe quoted Wanda Rosario, 62, who worked at the Hyatt Regency Boston for 24 years, as warning that if Hyatt opens another non-union hotel in Boston, the company should be prepared for more protests: “They’re going to see me in front of their hotel to try and put a union there.”

John Wojcik contributed to this article.

Photo: PW/Jose Cruz


Barbara Russum
Barbara Russum

Barbara Russum is a longtime reader and supporter of People's World who worked in production and program support from 2003 to 2021. She is particularly impressed by the new, young writers who submit stories from their union organizing, campus work, and neighborhood actions. "I encourage everyone to read People's World, share articles on social media, and donate to support the work."